How we handle your information.

What we collect

When you use the site or submit an application, we may collect: your name and contact details; business information (legal name, industry, address, revenue, time in business); the amount and use of funds you request; and information you provide about owners for a funding application. We also collect limited technical data (see Cookies).

How we use it

We use your information to:

• Match you with suitable third-party funding partners;
• Assess and route your enquiry;
• Contact you about your application and financing options;
• Operate, secure, and improve the site.

Consent (PIPEDA & CASL)

By submitting an application, you consent to Crewline collecting, using, and disclosing your information for the purposes above. Where we send commercial electronic messages, we comply with Canada's Anti-Spam Legislation (CASL); you can withdraw consent or unsubscribe at any time. Withdrawing consent may limit our ability to match you with financing.

Who we share it with

To arrange financing, we share your application with third-party funding partners who assess it on their own criteria. We may also use trusted service providers (for example, hosting and communications) bound to protect your information. We do not sell your personal information. Your data may be processed by partners outside your province or Canada, subject to applicable law.

Retention

We keep personal information only as long as needed for the purposes described here or as required by law, after which it is securely deleted or de-identified.

Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect data in transit and at rest.

Your rights

Under PIPEDA you may request access to the personal information we hold about you, ask us to correct it, or withdraw consent. To make a request, contact our privacy contact below. You may also contact the Office of the Privacy Commissioner of Canada.

Cookies

We use cookies to operate the site and, with your consent, to measure usage. You control non-essential cookies through the banner or the Cookie Policy.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version.

Contact

For privacy questions or requests, contact our privacy contact at privacy@crewlinefinancing.com.